Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake coming from your local delivery service and would like to terminate your order, 1st Vape check your e mail and/or spam filtration to make sure you clicked on the correct shipping and delivery address and/or WEB ADDRESS. Once this provides been done, in case you are still thinking about continuing, simply reply to the email with the details of your request and you may greatly appreciate virtually any assistance you might offer. For technological issues, you may possibly need to contact customer support via their telephone number: (Toll Free). Alternatively, if a person have any additional questions, you may send us a good email and we all will do our utmost to assist you.
Your package will arrive at your current door within more effective to ten operating days. Please be aware of which shipping times might vary from 1 courier company to be able to another. It is therefore, usually preferable to buy with a reliable company. To help ensure your bundle arrives safely, all of us always advise of which you sign your own parcel’s “Thanks For Sending” section in order to arrives. Your regional delivery services are required to clearly display this personal confirmation on all sent items, including Element Vape products.
When your parcel is here at your entrance, you will have to collect this as soon since possible. This is normally done simply by completing a self-addressed, stamped envelope with your return tackle and tracking amount. Upon arrival, keep your unit is fully charged and ready to begin using it immediately. Do not wait for your Aspect Vape product to be able to warm up; that can not be stressed sufficient, especially in the case of rechargeable batteries.
As layed out in the above paragraph, when shipping to UK residents, delivery will be facilitated by among our countrywide network of courier companies, such since DPD, FED EX LOVER or UPS – but please enable for additional charges to be used into consideration when placing your order. Customers located within the Republic of Ireland are not permitted to purchase online. Inside most cases, consumers located within the Republic of Ireland in europe will be unable to purchase the object through the use of credit credit cards or free e cards. All of us are currently encountering some issues with credit card scams in European countries and certain situations, payments made applying these methods may be declined or even reversed. In inclusion, all deliveries to EU customers may possibly be subject to taxation and import tasks.
Whenever shipping internationally, please note that customs procedures are really time-consuming and usually require the help of a good independent customs agent. In the circumstance of an imported product, delivery occasions will be reliant on your courier’s international delivery services and transit times may greatly surpass our internal shipping estimates. In case you are not sure of expected transit times, please get in touch with us immediately. International orders will generally arrive within three to five business days right after payment has recently been received.
For all questions concerning this matter, you should note that all questions should be directed towards our business headquarters. Should a person need to make modifications or inquire about our services inside general, you may do so at anytime during enterprise hours, Monday by means of Friday, except Sunday, Wednesday, and Thursday night. Should you have got any other concerns, you can possibly contact our customer service team or one of our own sales representatives in the main office. In the event you prefer to location your order online, you are delightful to visit internet site and follow the particular simple instructions supplied. All billing plus ordering information may be provided at the click associated with a button.
As always, we strongly recommend that all orders be paid for in full before shipping or delivery associated with products. Any adjustments to shipping or perhaps delivery policies will be clearly indicated on receipt of payment. In the celebration of a defect in any merchandise, please contact us right away to get a return or substitute. As long as your satisfaction is our number one priority, all of us will work with you to make sure that you have got the very best electric products available.